Privacy Policy for Spelldom

Last updated: [27 September 2026]

This Privacy Policy describes how DIGITAL MAGES PTY LTD ("we", "us", or "our") collects, uses, discloses, and retains information when you use our mobile applications Spelldom for iOS and Android (collectively, the "Apps"), available on the Apple App Store and Google Play Store.

Our Apps are primarily designed for adults and teenagers over the age of 13. However, we acknowledge that younger children may also use the Apps. By using the Apps, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We are committed to data minimization. We collect only the information strictly necessary to provide our language learning services across all platforms.

• What We DO NOT Collect: We do not collect, store, or process any of the following personal information: age, real names, usernames, nicknames, physical locations, photos, or any personal documents.
• Email Address (Authorization Only): The only account information we collect is your email address. This is used strictly for account authorization and authentication (e.g., sending One-Time Passwords). Your email address is never shared with, sold to, or made accessible by any other users. It is only processed by trusted, secure third-party email delivery services strictly on our behalf to send your authentication codes. These providers are contractually bound to keep your data confidential and are prohibited from using it for any other purpose.
• Audio Recordings (Parent Control Only):
  • No Collection by Default: If you are not using the Parent Control feature, we do not collect, record, or store any audio from your device.
  • Parent Control Users: Audio recordings are collected only for users who have explicitly linked their account to a parent/guardian account via our Parent Control feature.
  • How it is collected: For these linked users, audio is recorded only when the user actively presses and holds the designated microphone button (push-to-talk). The recording process is clearly indicated by visual effects (e.g., red waves emanating from the button). We do not record audio in the background, and the microphone is inactive unless the button is actively held.
  • Data Access & Retention: These recordings are transmitted to our backend service solely for the linked parent/guardian to validate and review. They are never accessible by any other users or the public. To protect privacy, all audio recordings are automatically and permanently deleted from our servers exactly 7 days after they are created.
• Usage Data: We may collect standard, non-personal diagnostic data, such as device type and operating system version, strictly to monitor and improve app performance and stability.
• Payment and Subscription Data: If you purchase a subscription, transactions are processed securely via Google Play Billing (on Android) or Apple In-App Purchase (on iOS). We do not collect, store, or process your credit card numbers or sensitive financial details. We only receive a secure purchase token/receipt and subscription status from Apple or Google to manage your access to premium features.

2. How We Use Your Information

We use the collected data strictly for the following purposes:

• To authenticate user accounts via email address.
• To provide and operate the core language learning features of the Apps.
• To facilitate the Parent Control linking feature (the only scenario where audio data is processed).
• To process and verify subscription payments via Apple or Google.
• To monitor and improve the technical performance of the Apps.

3. Data Sharing, Ads, and Third Parties

• No Advertising: We do not show any advertisements in the Apps. We do not collect data for behavioral advertising, nor do we allow third-party ad networks to track users.
• No Third-Party Sharing: We do not sell, trade, rent, or share your email address or any other data with third parties for their own marketing or commercial purposes.
• Parent Control Exception: The only exception to data privacy is the Parent Control feature. If a user explicitly links their account to a parent/guardian account, the audio recordings become visible only to that linked parent/guardian account for validation purposes.
• Service Providers: We use trusted third-party services (such as secure cloud hosting, email delivery services, and Apple/Google services for billing and distribution). These providers are bound by strict confidentiality agreements and are only permitted to process your data to provide their specific services to us.

4. Data Security and International Transfers

We implement industry-standard security measures, including encryption in transit (HTTPS) and secure server environments, to protect your email address and any Parent Control audio recordings from unauthorized access, alteration, or destruction. However, no method of internet transmission is 100% secure, and we cannot guarantee absolute security.

International Data Transfers: Please note that your information, including your email address and any audio recordings collected via the Parent Control feature, may be transferred to and processed on servers located outside of your country of residence (including in Australia and other countries), where data protection laws may differ from those in your jurisdiction. By using the Apps, you consent to such transfers. We ensure that appropriate safeguards and encryption are in place to protect your data in accordance with this Privacy Policy and applicable laws.

5. Children’s Privacy (COPPA and GDPR-K Compliance)

While our Apps are primarily targeted at users aged 13 and older, we recognize that children under the age of 13 may use them.

• Because we do not collect names, ages, locations, or photos, and we do not collect audio unless a user is explicitly enrolled in the Parent Control feature, our data practices are designed to be highly privacy-preserving.
• For users under Parent Control, audio is strictly limited to a 7-day retention period, is never used for advertising, and is only shared with the explicitly linked parent/guardian.
• Parents have full control over their child's account via the Parent Control feature and can request the immediate deletion of their child's account and associated data at any time.
• If you are a parent or guardian and have concerns, please contact us immediately at support@digitalmages.com.au.

6. Your Rights and Data Deletion

You have the right to access, update, or delete the information we hold about you.

• Account Deletion and Data Removal Requests: If you wish to request the manual deletion of your data, please contact us at support@digitalmages.com.au. We will process your request within 30 days.
• Subscription Management: You can manage, downgrade, or cancel your subscription at any time directly through your Apple ID settings (iOS) or Google Play Store account settings (Android).

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top. You are advised to review this Privacy Policy periodically for any changes.

8. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

• By email: support@digitalmages.com.au
• By visiting our website: https://www.digitalmages.com.au